Why High Standard Services Matter To The Digital Transformation Of Your Company


Digital transformation by Palmira house

Digital transformation journey allows organisations to evaluate everything that a business does from internal systems to customer interactions to improve efficiencies.

Digital transformation journey allows organisations to evaluate everything that a business does from internal systems to customer interactions to improve efficiencies.

November 19, 2021 – Digital transformation adds value to every interaction and changes the way business gets done. The bottom line is that, when implemented professionally and correctly using the best-in-class tools, a digital transformation journey is guaranteed to increase an organisation’s return on investment.

Palmira Software House, an award-winning company that helps entities both big and small to shape their digital direction, will be at Gitex 2021 on the Software AG stand to share their best tools to help organisations mobilise and build capabilities but also support the execution for sustainable results of its digital transformation journey. A digital transformation journey that aligns people, process and technology initiatives of the organisation to be more closely in line with its business strategy and vision.

“Embarking on a digital transformation journey allows an organisation to step back and revisit everything that a business does from internal systems to customer interactions, be it online or in person. Such a journey emboldens better decision-making capacities, game-changing efficiencies as well as greatly improved customer experience with more personalisation says Jamal AlMahamid, CEO, Palmira Software House.

Palmira Software House, an award-winning company that helps entities both big and small to shape their digital direction
Palmira team

Palmira Software House currently provides pioneer digital transformation services, has delivered innovative and complex projects to public and private sectors, including governments, banking and telecommunications in the EMEA region.

“We truly create connected organisations and digitalise customer journeys that pay back in reducing cost, increasing customer satisfaction and gaining competitive advantage ahead of rivals,” said CEO of Palmira Software House, Jamal AlMahamid, who has a broad background in successfully digital project delivery and partnerships with global, high-ranking companies that are specialised in digital transformations such as Software AG, Cloudera, KNIME and Liferay.

“Additionally, we empower organisations with the ultimate in planning tools to manage their digital transformation initiatives that reduce complexity and risk,” he added.

It is easy to see why digital transformation is important for organisation’s growth yet 84 per cent of companies, according to Forbes, will fail while embarking on a digital journey. A large part of this is due to the lack of professional knowledge in terms of the tools and methodologies required to ensure that an entity defines concrete objectives that drive an organisation through a successful journey of digital transformation.

A premier regional partner of world class technologies such as webMethods, ARIS and ALFABET, ARIS and ALFABET from Software AG, Palmira Software House has implemented technologies that generate 301 per cent return on investment by streamlining processes and increasing efficiency.

Software AG, the owner of ARIS, ALFABET and webMethods, has over the years named Palmira as ‘The Most Certified Partner, Globally’ (2021); ‘Special Innovation Partner of Software AG’ (2019); ‘Excellence in Projects Delivery’ (2020); ‘Receive Special Recognition, Innovative Adaption of Business & IT Transformation’ (2019), as a global best implementation for ARIS (Business process Analysis) and ALFABET (Enterprise Architecture and IT Portfolio Planning tool).

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